Questions YOU should ask

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Questions YOU should ask when looking for a dog daycare

The following questions are intended to help you decide on a dog daycare that’s right for you and your dog. Because there are so many differing opinions and levels of expertise, we encourage you to visit and observe each option you are considering before taking your own dog.

1. Screening Process

  • What are the steps in an evaluation?
  • Do the dogs have to be friendly with strangers?
  • Do the dogs have to be friendly with children?
  • What if a dog is collar shy?

2. Supervision

  • How many dogs are allowed in the space?
  • What is the ratio of people to dogs?
  • Is there someone with the dogs at all times?
  • What is the experience of the staff?
  • Is there training involved? If so, what kind?
  • Are volunteers allowed to supervise?

3. Behavior management

  • Are the dogs allowed to bark? What is done to avoid excessive barking?
  • What is done about “bullying” behavior?
  • What is done about “mounting” behavior?
  • What is done about resource guarding (toys/treats)?
  • How are small dogs protected? Are they supervised separately?
  • Are the dogs able to run and/or play fetch?
  • What kinds of toys are allowed?
  • Is there a nap time?

4. Cleanliness

  • Is there a designated “potty area”?
  • Where are the dogs allowed to eliminate?
  • What happens if a dog has an “accident” inside?
  • How often are the floors and walls cleaned?
  • Smell check — will my dog bring home the aroma?

5. Safety/Environment

  • Are there double entries and exits?
  • Is the fencing safe for small dogs? For jumping dogs?
  • Is fencing and/or windows exposed to passers-by (bicyclists, joggers, children, etc)?
  • Are electrical cords kept out of dogs’ reach?
  • What is done in case of veterinary emergency?

6. Special Needs

  • What if my dog has allergies?
  • What if I am late to pick up my dog?
  • What if my dog is extremely shy with other dogs?

7. Customer Service

  • What kind of “report” do I get at the end of the day?
  • What other services are available?
  • What are the payment options?
  • Will the staff make training recommendations?